In this episode, the team does something different: they read live, unfiltered reviews of Sage Intacct from G2. No prep. No edits. Just honest reactions. Doug, Matt, and Emily explore what real users are saying—good, bad, buggy, and blunt.
From glowing reviews to scathing critiques, they respond with stories from their own experience and unpack the validity (or absurdity) behind the comments. Along the way, they explore Intacct’s evolution, support challenges, pricing questions, and why some complaints might actually be… feature requests in disguise.
If you’ve ever wondered what users really think—and how practitioners make sense of conflicting feedback—this is the episode for you. Just don’t expect a sanitized take.
Listen to learn more about:
- (00:00) – Welcome to The Unofficial Sage Intacct Podcast
- (00:51) – Corrections from Previous Episode
- (05:22) – Discussing Sage Intacct Reviews
- (08:22) – First Five-Star Review: Courtney D.
- (16:01) – Second Five-Star Review: Randy
- (24:47) – Middle of the Road Review: Christina
- (26:44) – Comparing QuickBooks and Sage Intacct
- (30:05) – Emily’s Take on Implementation Challenges
- (34:51) – Lexi’s Middle-of-the-Road Review
- (39:08) – Melody’s One-Star Review
- (48:48) – Unknown Name’s Detailed Critique
- (53:11) – Final Thoughts and Takeaways
- (55:46) – Closing Remarks and Dad Jokes
Related Industries
- SaaS
- Mid-Market Firms
- Finance Teams
- Accounting
Speakers
Doug Lewis
Host | Accounting Tech Leader
LinkedIn
Emily Madere
Host | CAS Practice Lead
LinkedIn
Matt Lescault
Host | CEO, Lescault & Walderman
LinkedIn
Sponsors
Related Resources
FAQ: What Did That Mean?
What’s G2?
It’s a peer review site for software—real users post feedback on products like Sage Intacct. Used often in product comparisons and buying decisions.
What’s the ERP Deathmatch idea?
Matt’s dream: put Sage Intacct and a competitor like Intuit Enterprise Suite head-to-head on the podcast. For context, see the intro of this episode.
Why review negative reviews?
Because they surface real-world frustrations—and help firms rethink onboarding, training, and expectation-setting. The team brings honesty and nuance to the table.
Doug and Emily are joined by Karen Penhallegon to break down Sage Intacct’s latest quarterly release, and this one comes with some big updates. Whether you’re deep into multi-entity accounting or just tired of manual AP work, there’s something in here that will make your team’s life easier.