“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” – Richard Branson, CEO and Founder of Virgin Group

Recruitment can be a drag. It eats up time and costs that can be used more effectively elsewhere. Enter staffing agencies that specialise in matching qualified candidates with employers. 

A good staffing agency must have a reputation for accurate time tracking and optimized worker management that naturally enhances productivity, compliance, and client satisfaction.  

Find out more below.

Understanding the Importance of Time Tracking

Staffing agencies must be vigilant with time tracking because it’s essential to calculate fair compensation for workers and accurate billing for clients, as well as meet compliance requirements for labor laws and regulations.

It ensures transparency and accountability when it comes to monitoring workforce productivity and profitability.

Implementing Effective Time Tracking Systems

Time-tracking software quickly and efficiently streamlines many processes, including clock-in/clock-out, geolocation tracking, and payroll integration.

Cloud-based time-tracking systems provide a range of benefits, including accurate data capturing and recording, particularly regarding employee work hours. Agencies also benefit from real-time data access and time tracking for workers in multiple locations.

Implementing Worker Management Best Practices

Worker management requires optimization as well as time tracking. Optimization is achieved through strategic workforce planning, talent acquisition, onboarding, training, performance management, and worker retention.

Staffing agencies must align worker management with business objectives, and client needs if they want to maximize workforce value and client relationship building.

Ensuring Compliance with Labor Laws

Labor laws are a serious business in the US. Staffing agencies must ensure they comply with regulations regarding employee wages, hours worked, overtime, etc.

Take seasonal and temporary workers for example. Agencies must follow the rules in the Fair Labor Standards Act (FLSA), including minimum wages and overtime. Strict record-keeping and time tracking are indispensable here.

The penalties for non-compliance are too high to take any chances. Regular audits and compliance checks can ensure you are always on the right side of labor law.

Providing Transparency to Clients

Trust is probably the single most important factor in client relationships; no trust = no business. Transparency is perfect for building and maintaining trust because clients are kept in the loop with detailed reports and insight into productivity metrics and billing processes. 

Clear communication goes hand-in-hand with transparency and trust, especially regarding billing and invoicing.

Offering Worker Self-Service Options

A great way to enhance employee engagement is to provide self-service options. Employees use online portals or mobile apps to manage their time. They control their schedules, submit timecards, and access time tracking and reports.

Staffing agencies have less admin and autonomy improves worker satisfaction.

Choosing Time Tracking Software for Staffing Companies

Time-tracking software for staffing agencies provides many benefits for their clients. Benefits that are essential for attracting and retaining clients. 

Now, let’s look at the benefits that software provides agencies so they can meet their targets.

User-friendly interface

You’re looking for an interface that simplifies and streamlines time tracking and task management.

Integration capabilities

You’re looking for seamless integration with existing systems, like payroll, HR management, and scheduling.

Reporting and analytics

You’re looking for easy-to-understand analytics that provides information regarding productivity, project status, and resource allocation.

Customization

You’re looking for software that can be customized according to specific needs, this includes flexibility and scalability in line with business growth.

Compliance and security

You’re looking for software that complies with pertinent regulations, especially regarding data security that protects sensitive information and maintains legal compliance.

Benefits Of Time Tracking Software For Staffing Companies

Task Delegation

Task delegation and tracking are closely interlinked and together play an important role in assigning and accepting jobs. Miscommunication is eliminated because there is a precise record of who has which job and what jobs are available. 

As soon as jobs are accepted, the software removes them from the digital job board so there is no risk that someone else will be able to mistakenly accept them.

Transparency ensures that everyone is on the same page – literally – and in the loop.

Accurate Task Management

With compliance being such a big issue, staffing agencies need information to be as detailed as possible to avoid even a sniff of non-compliance.

Time tracking and task management software can be customized to capture everything related to specific jobs. Notes are a great way for staffing agencies and employees to communicate essential information, such as detailed notes for the finished project and evidence of the completed task. This could be photos or a short video.

Clocking In & Out

What is the easiest way to track employees’ time? A time clock. As one would expect, clocking in and out records the number of hours worked for accurate wage calculations. No one is paid less or more than they should be. This is a great feature to prevent fraud.

An important part of good time-card and workflow software is the timecard itself. Software must enable workers to clock in remotely, and still prevent fraudulent activities, like exaggerating work hours. 

Find out more about Sage Accounting Software for Staffing Companies.

Need help with your Staffing Companies Accounting and Bookkeeping? Contact Lescault and Walderman to find out about its outsourced accounting services.

Frequently Asked Questions

Staffing agencies take special care when matching employee time to payroll. This makes time tracking one of the most important functions of financial software solutions. Some tasks related to time tracking include:

Capture data at source, for example, mobile and kiosk time. Geo and job code tagging narrow down the specifics for each employee. This ensures fewer corrections at month-end and faster approvals.

Approvals are enhanced by automation, including supervisor queues and timely reminders to avoid late payments. Automation highlights exception rules, reduces manual chasing, and shrinks DSO.

Syncing to payroll and AR creates one worker record, one assignment, and one timesheet. Invoicing can easily see the amount due. It’s important to set anomaly alerts, which register missing punches, rate mismatches, and overtime spikes. There’s time to fix the mistakes before invoices are sent.

Reports are generated by client and site. This includes margin by assignment, unbillable time, and credit notes avoided. Value can be proven in QBRs.